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APPOINTMENTS
Please call 01428 - 683175 to arrange an appointment. We run a personal list system and encourage patients to see their own doctor if possible. If the problem is urgent, you may be required to see the duty doctor. The doctors offer both morning and afternoon appointments and Dr Willett offers appointments at Chiddingfold and Dunsfold. Please arrive for your appointment in good time. If you are late , the doctor reserves the right to cancel your appointment.
HOME VISITS
Please call 01428 683174/5 by 10 am to arrange a doctors visit. Visits should only be for housebound patients or patients who are too unwell to get to the surgery.
NEW PATIENTS
We welcome new patients to register with us. If you wish to register, please bring your medical card, if you have one, to the surgery where the receptionists will be happy to help you.
REPEAT PRESCRIPTIONS
Please allow two working days for prescription requests, We are happy to receive faxed requests (fax 01428 685780) or written requests with a S.A.E. We are unable to accept telephone requests to avoid dangerous errors. E mail repeat requests are available through this site. To use this facility , go to the repeat prescription section. If you wish to collect your prescription from Dunsfold Surgery, please ensure that this is written on the request. If the prescription request is left at Dunsfold Surgery, it is assumed that you would like to pick it up from Dunsfold.
EMERGENCIES
Always ring 01428 683175 (during working hours) or 0208 3909991 (out of hours).
Out of hours a trained operator will take your details and contact the doctor on -call. The primary care trust uses the deputising service ThamesDoc who may ask you to attend a primary care centre. If you require general health advice you may wish to use the NHS helpline NHS Direct ( 0845 4647)
TELEPHONE ADVICE
If you wish to speak to your doctor, please telephone after 11.30 am. If the doctor is unavailable, you may be asked to call back at a specific time.
TEST RESULTS
Please allow one week before contacting the surgery for test results. For results ring 01428 683175 after 2pm.
PRIVATE PATIENTS
We are happy to register private patients. If you require this service, details can be obtained from our Practice Manager |